Customer Service Training Video
This 23 minute video is aimed at businesses but could prove to be a valuable tool as you train your front line staff in customer service. You might even be able to use it for a county meeting or staff in-service day!
http://bit.ly/1NeiRp
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Southeastern Library Services provides consulting, continuing education, interlibrary loan, and reference services to libraries of all types in fifteen counties of Southeast Iowa. Southeastern was created by the Legislature in 1973 and is governed by an appointed Board of Trustees.
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