PROFESSIONAL BOOK OF THE WEEK

Title: Staff Development: A Practical Guide
Authors: Elizabeth Fuseler Avery, Terry Dahlin, Deborah A. Carver

Summary:
Libraries are in the business off providing excellent customer service. Part of providing that level of excellence is having a well-trained staff. Staff training is one of those things we all recognize the need for, but rarely seem to have the time to do. This book will guide you through training concepts and building a staff development program. The practical nature of this book makes it useful in any type and size of library.